At Hypeme, we’re committed to making your self-care routine smooth and stress-free. To maintain the highest hygiene and quality standards, we follow a transparent returns and refund policy:

• No Returns, No Exchanges
  Since our products are personal care and hygiene essentials, we cannot accept returns or exchanges once a product has been purchased. This ensures every customer receives products that are fresh, safe, and untouched.

• Damaged, Defective, or Wrong Order?
  We’ve got your back! If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. Simply write to us at care@hypeme.in with your order number and clear photos of the product/package.

• Resolution Process
  Once we verify the issue, we’ll arrange a quick replacement or offer store credit/refund (depending on the situation). Our goal is to sort things out faster than your shower heats up — so you can get back to enjoying your self-care routine.

Your happiness is our hype, and we’ll do whatever it takes to keep it that way.